Cancellation Policy

You can book your appointment up to 12 hours in advance. Please call or text 828.201.9794 to check for availability not shown via the online booking system.

Please take a moment to read our cancellation policy before scheduling your appointment.

Cancellation Policy

At Mindful Touch Massage & Wellness, we understand that unexpected events happen in everyone's life. In an effort to be fair to everyone, the following policy is honored:

Your business is valued and your cooperation is appreciated. We are making a commitment to you to guarantee your appointment time and refusing all other requests once you have made the appointment. A 24 hour cancellation notice is required for any scheduled appointments, including gift certificate sessions. Missed or no-show appointments will result in you being charged the full amount of the session booked. Late appointments may not receive the full session time allotted for the treatment service booked, however full payment for the allotted scheduled time will be still be required. Emergency cancellations are determined by the Massage Therapist’s discretion.

If you are sick, please call to reschedule your appointment. We will never charge you when canceling for illness.